The Monitoring and Control Center Functions:
Monitoring the work progress in the customs departments through electronic monitoring systems, wireless communication systems, smart reporting systems, and the customs clearance system, and preparing reports on them.
Electronic monitoring and surveillance of unusual movements of individuals, goods, and means of transportation within the customs facilities, and reporting to the relevant administrative unit in this regard.
Monitoring performance through electronic systems and images of radiology devices to verify the efficiency of inspection and examination operations in the customs departments.
Managing the electronic tracking system for shipments and means of transit transportation until they reach their final destination, as well as monitoring delivery operations.
Receiving reports through communication systems, responding to and monitoring emergency cases, in coordination with security authorities and relevant entities.
Reporting and coordinating with customs administrations and relevant entities in cases of congestion or system malfunction in customs departments, and taking necessary actions regarding them.