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About Alnadeeb System

​​Qatar Electronic Customs Clearance “Single Window”

Project Idea:

Advancement of nations and peoples is measured by their ability to respond to global and technological developments, taking advantage of and harnessing them in the sophistication of their citizens. Qatari Customs plays an active role in contributing to these developments to achieve intended goals.

  • - Qatar Customs started using a computerized customs clearance system in 1994. That system was designed in COBOL programming language.​

     - A new customs clearance system in the name of "Binneima", launched in January 2004, was implemented in line with technological developments at that time to meet the requirements of the GCC Customs Union and requirements of the World Customs Organization.

    - Due to considerable progress in information technology world in terms of speed and modern technologies, as well as limitations of the current system to accommodate new developments and expansions in customs work.

    - A global consultancy company (BOOS ALLEN HAMILTON) has been engaged to evaluate the system after four years of operation.  Its results lead officials to choose one of the two decisions:

  •         -  Develop “Binneima" system; or

        -  Create a new system which meets State officials' expectations to connect all ministries and government agencies with an electronic system, with the view of simplifying and organizing customs procedures and fulfilling regional and international requirements. Accordingly, it was agreed to establish new system to achieve the desired goals and meet the international standards.

- Single window system was given the name of “Al Nadeeb" which is a traditional name, taken  from the Qatari heritage, of the ruler 's  loyal envoys charged with difficult and critical tasks.

-  Al Nadeeb is a qualitative leap for Qatari customs in terms of using the best state- of –the- art technologies in hardware or software, systems and databases.

- Electronic system of Al Nadeeb was designed to facilitate commercial and customs operations and focus on customer satisfaction in accordance with the standards of the World Customs Organization and the World Trade Organization agreements, without harming security or revenues of the state.

Project Management:

Since its lunch, a special department has been formed to supervise the project implementation. Additionally, a working team of highly experienced staff in various customs areas was formed.

Then, work teams affiliated to  the project department were established to share work according to the nature of the tasks.

 Key Goals of the Project:

  • - Transform Qatar into an active partner in facilitating global trading by providing a fully transparent customs environment while ensuring security and safety through unique system for risk management and selectivity;
  • - Review and improve all customs operations and procedures to build an integrated community ready to work on electronic single window system and conforms to international and regional standards;
  • - Integrate with all government agencies and private sector involved in customs procedures through a Qatar single window system as well as developing import and export services with business partners;
  • - Promote level of human and technology capabilities to reach a record time in completing customs procedures and reach to inspection percentage less than 5%.
  • - Provide high quality value added services to the commercial community.

Benefits of the System to Customs:

It helps customs facilitating flow of goods into Qatar by imposing different sets of rules, such as:

- Information authenticity validation rules

- Tariff management rules

- Value management rules

- Risk management rules

- Selectivity rules

- Post Clearance audit rules

  • - Most committed companies approbation rules


Risk Management:

A program that helps targeting suspicious consignments according to preset updateable criteria according to circumstances and local, regional and global developments by customs circulars or various agencies in the State of Qatar.

  • - Identify all types of customs risk for consideration, analyzing, and taking necessary actions to monitor and prevent from them and combat them by all available legal ways, with a view of reducing the incidence of commercial circumvention related to customs procedures and warding off dangers;
  • - Raise the proportion of commitment to regulations, laws and regulations related to risk management in particular and customs work in general;
  • - Balance between facilitation and commitment with provision of appropriate customs facilities to companies and establishments committed to customs procedures;
  • - Create general standards designed to speed up completion of the procedures in accordance with selectivity criteria and customs lanes system; and
  • - Possibility of following up and analyzing consignments, target dangerous points and extract statistics and information.


Outputs of the System:

The system provides several statistical and query reports used for multiple purposes in order to set development plans. This is through exploitation of human and technical resources to improve performance:

  • - Financial reports
  • - Supervisory reports
  • - Statistical reports

System integrated with:

  • - Concerned government authorities  (Ministries- authorities- establishments)
  • - Shipping and navigation lines/companies.
  • - Clearance agencies
  • - Importers and exporters

List of concerned government authorities:

- Government Ministries:

  • Ministry of Finance
  • Ministry of Interior
  • Ministry of Foreign Affairs
  • Ministry of Defense
  • Ministry of Public Health
  • Ministry of Commerce and Industry
  • Ministry of Transport and Communications
  • Ministry of Municipality and Environment
  • Ministry of Culture, Arts and Heritage
  • Ministry of Endowments and Islamic Affairs

- Government Authorities and Establishments:

  • Qatar Civil Aviation Authority
  • Qatar Airways
  • Qatar News Agency
  • Radio and Television Authority
  • Qatar National Committee for the Prohibition of Weapons
  • Chamber of Commerce and Industry
  • Qatar Ports Management Company

Benefits of the system to  the government authorities:

  • - Assist in implementing policies in a better and consolidated manner;
  • - Provide operational information for government agencies, which helps in improving the operations performance;
  • - Consolidated and joint operations provide efficiency in performance and commitment to reduce errors and time of work cycles; and
  • - Internal reports help improving the Authority vision regarding workflow and setting up of future development plans.


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